![]() Zapper already enables customers to settle their bill in seconds, automatically redeem vouchers and leave instant starred feedback on their dining experience. Whilst users love the ability to pay securely using their smart phone, many still find their wallet laden with loyalty cards and expired paper vouchers. Therefore, targeted offers and personalisation are an essential way to engage and encourage repeat visits, rewarding customers for their time and spend in your venue whilst ensuring they come back again, and again.Ĭombined with Z-Beacon location-based technology and a messaging platform, businesses such as Caffe Concerto restaurants, are benefiting from new, smarter ways to engage with customers.Ĭaffe Concerto, “We were really impressed with the complete Zapper solution, we’ve now rolled out through the rest of our Caffe Concerto sites.” Successful operations recognise customers are increasingly tech-savvy when it comes to hunting down offers and rewards with nearly one third of consumers using their smartphone to search for deals before dining out. With an increasingly competitive market space, it’s critical for brands to go the extra mile to reward and retain their customers. The end is nigh for countless loyalty cards clogging up your wallet as Zapper launches its innovative stamp-style in-app loyalty platform. Zapper has been disrupting the hospitality industry for the last 18 months, encouraging more and more customers to dine and dash using its simple scan and pay app.
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